Help & Support

"DerTermin" is an easy to use online appointment and booking program. If you still have questions or doubts please find below some frequently asked questions and answers.

FAQs

  1. Do I need to install a program to use "DerTermin"?
  2. On which web browser is "DerTermin" running?
  3. How can I integrate "DerTermin" into my website?
  4. Can I use "DerTermin" even if I do not have my own website?
  5. Can I customise colours and font on my website?
  6. How long is the term of the agreement?
  7. How do I market my new online scheduling tool?

The Answers:

1. Do I need to install a program to use "DerTermin"?

To use "DerTermin" all you need is Internet access. All areas are accessible online. You can view from any computer with internet access.

 

2. On which web browser is "DerTermin" running?

"DerTermin" works with all modern web browsers. Below is a list of which browsers are optimised for "DerTermin"

  • Firefox 2 and higher
  • IE 7 and above
  • Safari 3 and above
  • Chrome and higher
  • Opera 8 and above

3. How can I integrate "DerTermin" into my website?

"DerTermin" will create a personalised web address for you. This looks like this: YourCompanyname.DerTermin.com You can use this web address either as a button, textlink, such as "Online appointments" or link a menu item in your navigation. And that's it.

4. Can I use "DerTermin" even if I do not have my own Web site??

You do not need to have your own website. You can give your customers the direct web address of "DerTermin" and the rest works just as well as having your own website.

5. Can I customise colours and font on my website?

You can select the background and font colour and also upload your logo.

6. How long is the term of the agreement?

There is no lengthy term required. You can cancel at any time – so long as you have paid the current month and you have disabled "DerTermin".

7. How do I market my new online scheduling tool?

"DerTermin" provides you with a perfect tool to book your serveses online. But still your customers need to know about - here you find some marketing tips and hints

Support Contact

If you have not found an answer to your question please send us your question by email any time to support@dertermin.com - we will respond as quickly as possible